Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
As part of subscribing with us, we collect personal information about you, in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Subscription is completely optional. Subscription may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Credit Card details are never stored on our system. For your security all Credit Card details are tokenised and can then be charged against for your booking. You retain control of your token and can decide to store it for future bookings or delete it from the system.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Analytics cookies are used to gain insight into how you use CheckMyFares.com and its subsidiary websites. The session data we gather can include which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, your IP information, which emails you have opened and acted upon, and date and time stamp information.
This means we can find out what works and what doesn’t, optimize and improve our website, understand the effectiveness of advertisements and communications, and ensure we continue to be interesting and relevant.
It also means we can use details about how you’ve interacted with the site, such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you enter into various fields.
We make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement. This may include advertisements on third-party websites.
Third party cookies (for example: advertising affiliates, and web analytics tools like Google Analytics) are used to provide statistical information and metrics related to the content shown on this site. Personal information gathered is not passed to these third parties and their cookie data cannot be linked to your personal information.
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au, for more information about privacy issues in Australia and protecting your privacy.